04-12-2012 03:48 PM - edited 03-19-2019 04:44 AM
Are there limits on the number of nodes, script length, etc? I've been told, though web searches and looks through Cisco docs haven't mentioned anything, that there is a limit of one thousand nodes for all scripts combined. If anyone has any insight or pointers to documentantion it will be much appreciated.
Best,
Rob
04-12-2012 08:14 PM
Hi Robert,
There is no recent version document which talks about these limitations, however i was able to find couls of below links which talk about the limitations.
http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_qanda_item09186a00802357ab.shtml
http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080127f74.shtml
Hope it helps.
Anand
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07-12-2012 04:42 PM
Hi Anand,
Sorry for the very late response. The issue was related to the configuration of MOH wav files which I've corrected. What was happening is that if a caller was listening to music on hold and pressed a key on their phone they'd be disconnected after looping through the MOH nodes a 1000 times; the rtr log errors refered to 1000 nodes being exceeded. Obviously this had nothing to do with some sort of max system limitation on the number of nodes configured in scripting.
Thanks for the response.
Rob
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