MD5 error when upgrading to 10.5

[Sean McQuade]

Hi guys, I have downloaded the ISO for 10.5 upgrade and trying to run it 9.1.2. Each time I try, I get an error about the hash being wrong. I have checked the hash of the ISO and it is fine. I have tried mounting it as a DVD or pulling it over FTP and get the error. Strange thing is, I used the same ISO to upgrade Unity Connection and it worked fine.

Anybody else running into this?

[Rob Huffman · Accepted solution]

Hi Sean,

I have not done this upgrade, but I was wondering if this note may be why you are seeing these issues;

Important Notes

---

Preupgrade COP File

If you are upgrading to Cisco Unified Communications Manager Release 10.5(1) from a release earlier than Cisco Unified Communications Manager 10.0(1), you must download and install ciscocm.version3-keys.cop.sgn on every node in the cluster. This Cisco Options Package (COP) file has the RSA keys that are required to validate the upgrade. Missing RSA-3 keys will, for example, result in status errors in the Software Installation/Upgrade window of the Cisco Unified Operating System Administration interface.

Note	Validation will fail even if the md5sum value of ISO is correct.

To find COP files on Cisco.com, navigate to Support > Downloads > Cisco Unified Communications Manager Version 10.0 > Unified Communications Manager/CallManager/Cisco Unity Connection Utilities.

Note	Cisco Prime Collaboration Deployment does not automatically install the required COP file before upgrade. You must create a task to install the COP file before the upgrade. For more information, see the Cisco Prime Collaboration Deployment Administration Guide.

Verify that you have the correct COP file installed with the following commands:

admin:show version active

Active Master Version: 8.5.1.10000-26

Active Version Installed Software Options:

ciscocm.version3-keys.cop

admin:

From;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_0101.html#CUCM_RF_CFA5AE12_00

Cheers!

Rob 

[Erick Alfredo Zabala Sanjines]

Rob you need to install ciscocm.version3-keys.cop in your call manager 9.1.2 to install de upgrade UCSInstall_UCOS_10.5.1.10000-7.sgn.

:)

Erick

[Sean McQuade]

D'oh! Thanks Rob, that has sorted it.

[Rob Huffman]

Hi Sean,

No worries! You are most welcome my friend  So many rules it's hard to keep track that's for sure!

Cheers!

Rob