01-19-2017 04:09 AM - edited 03-19-2019 12:01 PM
Hi,
Is there any way that an API user can be created to access the call recordings of specific set of users. In the current scenario the mediasense API user can select and hear all the calls that are recorded in the mediasense. I want to give access to managers who can hear only calls of the staffs in his department.
Thanks,
Ajin Skariah.
Solved! Go to Solution.
01-19-2017 10:00 PM
Hi Ajin,
A similar query was raised yesterday, please check the following post
https://supportforums.cisco.com/discussion/13204881/mediasenseadd-limit-supervisors
HTH
Manish
01-19-2017 10:00 PM
Hi Ajin,
A similar query was raised yesterday, please check the following post
https://supportforums.cisco.com/discussion/13204881/mediasenseadd-limit-supervisors
HTH
Manish
01-19-2017 11:11 PM
Thanks Manish...
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