Unified Communications Infrastructure

Hi All ,I am  experiencing problem while upgrading Cisco IP phone model 7911 in my VoIP setup as my Cisco CM server is using firmware version ‘SCCP11.8-3-4SR1S’ for these phones. Whereas new 7911 IP phones coming from Cisco as RMA these days are havi...

We upgraded our CUCM from version 9 to 11, we had CUWL premium licenses earlier with version 9, but in version 11 CUWL premium not available, Cisco gave me equal count of Enhanced licenses instead of the CUWL premium license. Now in the PLM (version ...

I am running CUAC Advanced 10.5.  When calls come in they first go to the "[F8] All Queues" area of CUAC before dropping down to the "[F7] Active Calls" area. Our switchboard has noticed that all internal calls remain in the "All Queues" area of CUAC...

Hi, Im doing a clean deployment of a BE6KS, fresh installs of: CUCM 1: 11.5.1.11900-26 Unity: 11.5.1.11900-26 IMP: 11.5.1.11900-21 I've tried PCP 11.5 and 11.6 but i get the following when adding the devices in the getting started wizard: The proc...

How to configure SayItSmart if this constructor is deprecated?

Hi There, We have PCA version 11.5, new install. Everything was working fine. I had LDAP authentication working & also could login with the globaladmin password. After installing the SSL certificate to stop the SSL popup in the browser,  We can no l...

Hello,i'm in a middle of POC for a customer,and i want to know if i need to reboot the cucm cluster after each of the following files installation.-device package:(cmterm-devicepack10.5.2 )-cop file:(cm-locale-he_IL-10.5.1.1000-1.cop.sgn)-language an...

Hi there we have cucm7 and unity 5, in our company we need to config 4 lines pstn in gateway to be a standard, with greeting message and transfert call i need steps to config that please help me thanks

The company i work for changed ISP and with that we had to change external ip address and now we are having trouble with Cisco Unity Connection sending voicemail to our email. Cisco Unity version is  Cisco Unity Connection version: 10.5.1.10000-7 Ho...

Hi Jaime Valencia, I was able to successfully configure Pin Synchronization following the steps in your video: https://youtu.be/p6m4gPv0ikE As noted at the 5 minute, 39 second mark, Pin Synchronization will not occur if a user changes their PIN usi...

Hello All Is it possible ?  A user hope a incoming call number is display as like name. For example, A external cell phone make a call to my desk phone from PSTN.  I want to display the cell phone owner name on my desk phone, if I know the user.   UC...

I have a pair of CS1000's that I have applied the option key to. The VCSE has changed its description to EXP-E but the VCS-C has stayed the same. Cisco licensing have informed me that it is correct but I am not so sure it is. Can someone confirm tha...

Hi i'm facing a sql error when i try to install cisco attendant console advenced version 11.0sql express 2012 is installed firstlyi'm using windows server 2012 R2 (64 bit) please fin the error message on the attached file regards

I'm attempting to deploy PCD, but am receiving DNS errors. PCD throws an error indicating there is a hostname/IP mismatch, but NSLOOKUP confirms otherwise. Thanks for your time. See screenshot.