Message Notification - PAGING issues

[mmiktus]

I have a problem with getting paging to work with our peepers.

I had a TAC case open (600228758) but when it came time to really work on it, it was snagged as unsupported. (we are using a Demo in-house with the hopes that the “uppers” will like it and buy a 50 – 100 User UM Unity to replace the in-house eOn POS)

So, here's what works:

Unity CAN:

-Dial a CCM Phone & play extra digits

-Dial an off-CCM phone and PLay extra digits

-Dial my Cel Phone and play extra digits

-Send Text notifications to my Cel phone

-Dial my pager's number (but I can't REALLY tell if it's going through, although CCM traces show all digits were collected and sent to the PRI & Status Monitor says Unity is dialing)

Unity CAN NOT:

Dial my pager, Detect the connection, dial the extra digits, and make my pager go beep beep.

Any Ideas? If you are from Cisco, and you could look at that case, there are traces, debugs, screen shots, VG200 info,

If you are not from Cisco, and you can help me out, it would be appreciated.

Thanks

Matt

[mmiktus]

I'm getting the feeling that no one want to touch this one.

Well, here's a little more information on it anyway.

We are integrating Unity & CCM with an existing phone system - A Millenium. The millenium is providing the PRI to the VG200 for CM. We are not integrating the phone systems outside of the PRI being provided to us, and a few dial patterns to send the digits to the appropriate place, and are doing nothing b/t the Unity and the eOn VM.

[gcobby]

Matt,

Have you tried turning of "detect conenction" and add a 5 - 10 second pause, and then letting Unity dial the digits?

I have configured this on a customers site with no issues.

Glen

[mmiktus]

Glen,

I have tried that with anywhere b/t a 4 - 15 second pause. All traces show that the call disconnects w/o the extra digits ever being dialed, although the length of the call does vary when I extend the ammt of time to wait before dialing digits.