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Hi,I wonder if anyone can help. I have recently upgraded a clients CallManager to version 7 and UCCX to version 7. They have some Inova Solutions Qreader Wallboards that were running with their UCCX 4.0.5 servers. I have tried to redirect the wallboa...
Hi,I have installed a Unity 4.0(5) server for a customer, I tried opening the Unity Diagnostic tool but received an error message from MMC informing me that the Snap-In failed to initialize. I should have seen all the common diagnostic tools and the ...
I am working on a complex dial plan solution for a customer, which will be used to place calls into the legacy PaBX. However we need to carry out some digit manipulation within the Route Patterns, for example if we dial 211234 we will need to change ...
Hi All,I wonder if someone can help.I have a customer that has approx 100 users using Pager Notification. However they are just changing their pager company and this involves everyone getting a new number.They have asked if there is a way of bulk cha...
Hi,I have a customer who has Unified Unity 4.0(3) partnered with an Exchange 2003 server.What they would like is:- A message is left for an engineer on Unity, after half an hour if the message has not be listened to it sends some sort of alert to the...
Sounds like it may be a workable solution if it describes the name, I think it is the only real option we have. If they also leave the message as urgent, we could then alert only on urgent messages.Thanks ill give it a try
H.M,The problem is how would the people on the support desk know which mail box this notification has come from? It could be from any number of engineers voice mail boxes.Glen
Matt,Have you tried turning of "detect conenction" and add a 5 - 10 second pause, and then letting Unity dial the digits?I have configured this on a customers site with no issues.Glen
Tim,Have a look at this document, there is a section on importing users using the CSV file. There are a list of headers which I have used in the past to import users with pager notification. http://www.cisco.com/en/US/products/sw/voicesw/ps2237/produ...
