Mobile Connect (Mobility)

[Rod.Blackie]

I've got mobility working. When I call from an external number to my desktop IP phone it forwards to my mobile, but insted of having the callers number or my desktop IP phone number as the calling ID I get my main site number?

Is there a way to force Mobility to pass on the calling number or my desktop IP phone number?

Thanks

Rod                  

[Chris Deren · Accepted solution]

You need to see if you are attempting to send it correcly in your GW debugs, most likely what is happening is the provider is over writing it with BTN as they dont support diversion header (if using SIP trunk) or RDNIS. 

HTH,

Chris

[Rod.Blackie]

Chris

Thanks for the quick reply. Below debug 1 is the call coming in from mobile ending in 082 to IP phone 858218 and going out to mobile ending in 718

Debug 1

10.118.8.2-VOIP#

Jun 26 15:33:23.017: ISDN Se0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0002

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98382

                Exclusive, Channel 2

        Calling Party Number i = 0x2183, '77*****082'

                Plan:ISDN, Type:National

        Called Party Number i = 0x81, '858218'

                Plan:ISDN, Type:Unknown

Jun 26 15:33:23.057: ISDN Se0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8002

        Chan

10.118.8.2-VOIP#nel ID i = 0xA98382

                Exclusive, Channel 2

Jun 26 15:33:23.173: ISDN Se0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x8002

Jun 26 15:33:23.197: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x640B

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98397

                Exclusive, Channel 23

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Calling Party Number i = 0x2181, '9077*****082'

                Plan:ISDN, Type:National

        Called Party Number i = 0x80, '079*****718'

                Plan:Unknown, Type:Unknown

Jun 26 15:33:23.406: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xE40B

        Channel ID i = 0xA98397

                Exclusive, Channel 23

10.118.8.2-VOIP#

Jun 26 15:33:27.324: ISDN Se0/0:15 Q931: RX <- ALERTING pd = 8  callref = 0xE40B

        Progress Ind i = 0x8488 - In-band info or appropriate now available

The second debug is a call going out from desktop IP phone 858218 to mobile ending in 718

debug 2

0.118.8.2-VOIP#

Jun 26 15:34:16.977: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x640C

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98397

                Exclusive, Channel 23

        Progress Ind i = 0x8183 - Origination address is non-ISDN

        Calling Party Number i = 0x0081, '8218'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '079****718'

                Plan:Unknown, Type:Unknown

Jun 26 15:34:17.170: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xE40C

        Channel ID i = 0xA98397

                Exclusive, Channel 23

10.118.8.2-VOIP# 0.118.8.2-VOIP#
Jun 26 15:34:16.977: ISDN Se0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x640C
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98397
                Exclusive, Channel 23
        Progress Ind i = 0x8183 - Origination address is non-ISDN
        Calling Party Number i = 0x0081, '8218'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '07****718'
                Plan:Unknown, Type:Unknown
Jun 26 15:34:17.170: ISDN Se0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0xE40C
        Channel ID i = 0xA98397
                Exclusive, Channel 23
10.118.8.2-VOIP#

I can't see anything stopping the caller ID from being sent to the mobility remote desination number ending in 718?

Its H.323 over a PRI

Rod

[Jaime Valencia]

If you're sending the right information as per the debugs, then that confirms it's your telco who is overwritting the calling number.

HTH

java

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www.cisco.com/go/pdihelpdesk

[Rod.Blackie]

Can someone explain the difference between call forward all and mobility.

When I enable CFA on my IP desktop phone and look at Q931 I can see the calling number coming in from the test mobile to my desktop IP phone. I then see the calling number going out (which is my desktop IP phone) to my CFA mobile number.

This is different from Mobility as the outgoing calling number is the incoming mobile number that is getting overwritten by the teleco - by the way is this normal behaviour?

How or what do I ask my teleco to do to allow the incoming calling number to be forwarded to the mobility remote destination?

Hope this makes sense.

Rod