10-27-2011 10:16 AM - edited 03-19-2019 03:51 AM
I have a MOH file that I'm trying to upload and it's just hung. Now, even after closing the window and logging back in the file upload window is just blank.
Is there a specific server I can restart to kill the upload process? I tried the media streaming service with no luck.
Thanks!
Solved! Go to Solution.
10-27-2011 11:28 AM
Hi G,
Here is the bug (I think);
Description
Symptom:
MOH file upload fail, upload window does not update.
Conditions:
- CUCM 8.6.1.10000-43
- CUCM 8.6.1.20000-1
Workaround:
Additional Information
To recreate issue:
1) Open the MOH Audio file Management Select Upload file -- the upload file
window will pop up.
2) Select a file to upload. The window get stuck, the file is not upload
More
Less
Status:
Fixed
Last Modified:
Oct 24,2011
More
Less
8.6(1.21002.1)
More
Less
Product:
Cisco Unified Communications Manager (CallManager)
Platform:
Dependent
Severity:
3 - moderate
Related Bugs
I might try restarting Cisco Tomcat.
Cheers!
Rob
10-27-2011 11:28 AM
Hi G,
Here is the bug (I think);
Description
Symptom:
MOH file upload fail, upload window does not update.
Conditions:
- CUCM 8.6.1.10000-43
- CUCM 8.6.1.20000-1
Workaround:
Additional Information
To recreate issue:
1) Open the MOH Audio file Management Select Upload file -- the upload file
window will pop up.
2) Select a file to upload. The window get stuck, the file is not upload
More
Less
Status:
Fixed
Last Modified:
Oct 24,2011
More
Less
8.6(1.21002.1)
More
Less
Product:
Cisco Unified Communications Manager (CallManager)
Platform:
Dependent
Severity:
3 - moderate
Related Bugs
I might try restarting Cisco Tomcat.
Cheers!
Rob
10-28-2011 08:34 AM
It figures it's a bug. Oh well, now I can plan an upgrade!
Thanks (again) for the info!
+5
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