MWI "off "not working on CME

[shaftstri]

Hi,

MWI is not being sent from unity 4.0(4) to CME 3.3 box.

In Uninty Intergration manager

MWI on =7210

MWI of =7211

CME config is the same

ephone-dn 20

number 7210 secondary 7211

mwi on-off

MWI on works fine just wont turn it off.

Port status monitor shows it doesnt even try to dial.

Help appreciated.

Thanks

[eschulz]

The troubleshooting guide has a chapter on MWI problems. That is the best place to get started...

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a008022b4d2.html