09-28-2011 05:54 AM
I need to create a simple script to play a prompt then goto to a DN
Prompt: Hello, we are open please hold.
action: call blast group.
Can anyone help me with this?
09-28-2011 07:13 AM
Are you using UCCX?
09-28-2011 07:16 AM
UC520
CUE 8.5.1
09-29-2011 08:26 AM
Daniel,
The script for this using the CUE editor would be as follows.
Start
Accept
Play prompt <abcd.wav>
Call Redirect <your hunt group number>
Terminate
End
Ensure that you use CUE Editor 8.5.1.
Abhi.
09-29-2011 10:01 AM
Awesome!! Thanks.. I will try shortly..
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