Unified Communications Infrastructure

Is anyone using wireless headsets with the 8941 series phones and if so what types of wireless headsets? We would like to stay away from the mechanical handset lifters and I noticed that the 8941 phones do not have an AUX port on the bottom of the ph...

Hi,my customer has CUCMBE with CUCM 6.1(5) and UCxn 2.1(5) and MCS with IPCC 7.0(1).Customer wants a High Availability solution, so we have to migrate form CUCMBE to CUCM cluster. The same for IPCC. We'll be moving to CUCM 8.6, UCxn 8.6 and UCCX 8.5,...

Greeting,I have already done the CUCM/CUPS to secure connections (in CUCM, configured LDAP over SSL for LDAP directory and LDAP authentication, and imported root CA certicate in CUCM and CUPS), it can login both http://cucm/ccmuser and http://cups/cc...

I have a customer that has the requirement to enable a call handler option to dial out to a cell phone number. For example, the caller hits option 1 for on-call personnel and option 1 is conifigured to ring an external cell phone. Is there some rules...

Hi ,This is the first time iam getting this issue that when some one from outside is trying to call on the DID numbers they are not able to connect but they are able to main office board number. Please let me know what can be the issue.Is this the is...

Cisco phone shows " Error Pass Limit".Product Type: Cisco 7941Phone has 2 Lines.

I have configured a call handler with an AA greeting. There are no DID's associated with this site. Working Scenario: AA answers, caller dials extension, extention on phone rings, and works fine.Not Working Scenrio: User configures phone to CFA. AA a...

Hi - We are installing Meeting Place 7.0.2.14 with an IPVC3515-MCU for Audio/Video blade running software version 5.7.0.0.21.We can route and web to the IPVC directly, and all status for the MCU/EMP are fine.When we try to add the MCU under resource ...

Hi,I would like to know the following,I have a system call handler configured with system number inputThe call flow is as followcti number (forward all calls to voicemail) -> system call handler -> press system number input 2 transfer to another call...

Is IOS 15.x a recommended IOS level for SRST routers in a CUCM deployment or merely a recommendation?Customer has CM 6.1.(3) and all legacy 2800/1861 routers and none of the newer 69/88/99 series phones, so I think an IOS upgrade is optional.Thanks

I've inherited a Unity 4.0(1) system. It's running voicemail only, no UM.I'm looking to export the users to a Unity Connection 8.5 system. I'd like to export usernames, extensions, PINs and existing voicemails. Anything else can be lost.I can see tha...