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Office Hours are open: Unity and Unity Connection wth Anil Verma, UCBU Product Mgmt

Anil Verma
Level 5
Level 5

I am available for any questions regarding Unity and Unity Connection from 12-1 PM Pacific Time.

2 Replies 2

Jeffrey Ness
Level 1
Level 1

We are preparing to upgrade from Unity Connection 1.2(1) to to 8.5 and I am wondering what is the best way to disable Connection 1.2 from taking new calls while we are running the COBRAS export?  I was thinking about just shutting down the network port and physically transferring the COBRAS export from the old server to a host connected to the new staging environment, but wasn't sure if there might be a less disruptive way of doing this (e.g. a service that could be disabled, leaving enough of the services functional for the export)?

It should be possible to just stop all calls coming into the system from the Phone Switch.