I'm testing out the 88XX line of phones for our practice and I am getting the strangest error when trying to enter ready state using one button login.
The phone states...
one button login cannot change agent state because phone is out of service
We are using extension mobility to login into the phone, then hitting the one button login service. (all of which works fine).
Also if I use this same account on any of our older 79XX phones it works perfectly and I can go into ready state and receive calls.
I only have issues on the 88XX line of phones.
Any insight would be great, thanks.
Davidt