About David Tamburin

David Tamburin · 08-21-2023

We are upgrading from a 5545X to a FP2140.On the 5545X we have dynamic vpn tunnels with Meraki v3's. These are used with remote users so the IP needs to be dynamic as it changes.I configured one tunnel with a dynamic remote ip on the fp2140 without ...

David Tamburin · 02-23-2022

Does anyone know of a report to run or some other way to tell, if all voicemail boxes built in Unity have an active extension in CUCM? thanksDavidt

David Tamburin · 05-20-2020

We have set up some hunt group and I'm trying to understand why some of our callers are getting busy signals. So here are some questions. Hunt pilot - 1 hunt group with 1 line group with 10 lines, Broadcast ring.Very simple. Scenario 1, all 10 lines...

David Tamburin · 11-12-2018

We have a queue with 2 different levels of priority calls in it. If your a normal caller you get priority 1, if your special you get priority 10. Getting Average speed to answer on the whole queue is easy, however what we would like to know is averag...

David Tamburin · 05-08-2018

Is it possible to check the chat queue for number of agents logged in and if there are zero, present a message to the person initiating the chat. Saying agent are not available or something like that. We are running UCCX 10.6 and socialminer to hand...

David Tamburin · 11-13-2018

Nobody?

David Tamburin · 12-15-2015

Nadeem, Thanks for the solution, seems to be working fine now.

David Tamburin · 12-14-2015

I tried number 5625855

David Tamburin · 05-06-2015

Yeah, I spoke to Cisco about it and you are correct, not possible.I'm thinking of queuing the call for 1 second then throwing it at a hunt group.

David Tamburin · 05-05-2015

Solved, 88XX phones require Allow device with connected transfer/conference' role to the RMCM.Davidt

Member Since	‎01-17-2010 12:14 PM
Date Last Visited	‎08-28-2023 09:25 AM
Posts	34

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FP2140 wont allow more than one dynamic tunnel

Voicemail boxes that no longer have extensions in CUCM.

Hunt groups and busy signals

How to get average speed to answer for just priority calls

Can you check to see if agents logged in when someone initates a chat session? UCCX 10.6

Re: How to get average speed to answer for just priority calls

Nadeem,

I tried number 5625855

Yeah, I spoke to Cisco about

Solved, 88XX phones require