David Tamburin
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Member since ‎01-17-2010
‎03-02-2022

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Does anyone know of a report to run or some other way to tell, if all voicemail boxes built in Unity have an active extension in CUCM?  thanksDavidt
We have set up some hunt group and I'm trying to understand why some of our callers are getting busy signals.  So here are some questions. Hunt pilot - 1 hunt group with 1 line group with 10 lines, Broadcast ring.Very simple. Scenario 1, all 10 lines...
We have a queue with 2 different levels of priority calls in it. If your a normal caller you get priority 1, if your special you get priority 10. Getting Average speed to answer on the whole queue is easy, however what we would like to know is averag...
Is it possible to check the chat queue for number of agents logged in and if there are zero, present a message to the person initiating the chat.  Saying agent are not available or something like that. We are running UCCX 10.6 and socialminer to hand...
We have a SIP trunk with some DID's on it. When a person makes an incoming call to an assigned extension everything works fine. When a person makes a call to an unassigned extension, it keep creating call legs until the sip trunk fills up. I believe ...
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Member Since ‎01-17-2010 12:14 PM
Date Last Visited ‎03-02-2022 08:34 AM
Posts 33
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