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outgoing webex call does not route to expressway

ragz3000
Level 1
Level 1

Call flow: Webex room device -> exp-c -> exp-e ->internet

RouteList contains -> RG -> exp-c A, exp B-c and exp-c C (top down)

Even though exp-c A is registered in call manager, outgoing B2B call goes via exp-c B

 

RTMT logs are as below

 

Call sent to exp A:

 

74835610.001 |20:36:34.982 |AppInfo |CcSetupReq Vipr : cgpnCepn[d04eef21-3d42-6dfe-8eaf-609bca473a93]
74835610.002 |20:36:34.982 |AppInfo |ViprUtils:isViprAllowed Device =SEPAAAAAAAAAA UseIMEForOutboundCall=false
74835610.003 |20:36:34.982 |AppInfo |SIPD(33) - getKeyBasedOnCiAndBranch: AddressingElement branch is 0 and ci is 36766990 mapKey is 36766990
74835610.004 |20:36:34.982 |AppInfo |SIPD(33) - getCdpcPidGivenKey: Did not find Cdpc Pid for mapKey 36766990
74835611.000 |20:36:34.982 |SdlSig |CcRejInd |idle |RouteListControl(2,100,92,1) |SIPD(2,100,84,33) |2,100,14,1846177.110^172.27.131.15^SEPAAAAAAAAAAAA |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI=36766990 CI.branch=0 c.l=1 c.cid=8 c.cs=0 c.lc=0 c.r=0 CV=1459617833 rejectType=1 dtmDisconn=F FDataType=0 opId=0 ssType=0 SsKey=0 invokeId=0 resultExp=F bpda=FTransparentData=null CanSupportSIPTandN=false TransId=0 AllowBitMask=0x0 UserAgentOrServer= OrigDDName=locale: 1 Name: UnicodeName: pi: 0 mCallerId= mCallerName= mediaCause=0 CAL={v=ffffffff, m=ffffffff, tDev=F, res=F, devType=0} CAL={v=fffffff6, m=ffffffff, tDev=F, res=F, devType=0}
74835612.000 |20:36:34.982 |SdlSig |CcRejInd |register_party_b |RouteListCdrc(2,100,93,12113) |RouteListControl(2,100,92,1) |2,100,14,1846177.110^172.27.131.15^SEP70617BC4CA70 |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI=36766990 CI.branch=0 c.l=1 c.cid=8 c.cs=0 c.lc=0 c.r=0 CV=1459617833 rejectType=1 dtmDisconn=F FDataType=0 opId=0 ssType=0 SsKey=0 invokeId=0 resultExp=F bpda=FTransparentData=null CanSupportSIPTandN=false TransId=0 AllowBitMask=0x0 UserAgentOrServer= OrigDDName=locale: 1 Name: UnicodeName: pi: 0 mCallerId= mCallerName= mediaCause=0 CAL={v=ffffffff, m=ffffffff, tDev=F, res=F, devType=0} CAL={v=fffffff6, m=ffffffff, tDev=F, res=F, devType=0}
74835612.001 |20:36:34.982 |AppInfo |RouteListCdrc::register_party_b_CcRejInd check vipr call mViprReroute=0 mViprAlreadyAttempt=0 CI=36766990 BRANCH=0
74835612.002 |20:36:34.982 |AppInfo |RouteListCdrc::checkQ931CauseCode - configuration is empty

 


74835613.000 |20:36:34.982 |SdlSig |CcSetupReq |null0

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