cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4558
Views
0
Helpful
3
Replies

Parallel Hunt Group

jameskuder
Level 1
Level 1

I am setting up a parallel hunt group on my CME. I just want to have it keeps ringing with out going to voicemail or an auto attendant. How do I accomplish this? Do I leave out the "final" statement or ?

1 Accepted Solution

Accepted Solutions

Marcel Ammann
Level 3
Level 3

Hello,

you can set the final number to the pilot number of the hunt-group and set the timeout smaller then the call forward no answer.

for example:

voice hunt-group 1 parallel

pilot 200

list 100,101

timeout 16

final 200

Kind regards,

Marcel Ammann

P.S.: Please rate helpful posts

View solution in original post

3 Replies 3

Marcel Ammann
Level 3
Level 3

Hello,

you can set the final number to the pilot number of the hunt-group and set the timeout smaller then the call forward no answer.

for example:

voice hunt-group 1 parallel

pilot 200

list 100,101

timeout 16

final 200

Kind regards,

Marcel Ammann

P.S.: Please rate helpful posts

Is this something that can only be set on the CLI? If I try to do this in the GUI, it errors out saying that the final number cannot be set the same as the pilot.

Is there a way do to the following?

During business hours, calls into the hunt group would just ring and not go to voice mail/auto attendant. After hours (automatically) calls into the hunt group would ring 3-4 cycles and then go to a general mailbox/auto attendant.

You need to make final number = to the voicemail number defined in telephony-service and the CUE.