06-23-2011 11:03 AM - edited 03-19-2019 03:10 AM
In Cisco Unified Business Attendant Console version 8.6.1.9 the standard parked calls can only be picked up by other AC users. How does an operator park a call so that non-AC users can pick it up?
06-23-2011 11:53 AM
Any user (assuming it's in their CSS) can call the number of the CTI port to pick up the call.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
