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PBX Integration via UTIM

lyle.langston
Level 1
Level 1

I am doing a new installation of Unity (ver 4.0(4)) and I am to the point of running UTIM to do the integration, but the PBX integration is greyed out. Is there a way to get the integration recognized, or is there an issue with the Dialogic Voiceboard I have? Just wondering if anyone has experienced this before.

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

If it doesn't see the Dialogic drivers installed and running it wont offer the option - looks like the Dialogic install didn't go through properly.

Yes, I am seeing that now. Thanks. Going to do a rebuild