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PCD Discovery Completed but with errors - Parse File Error

msmalley1388
Level 1
Level 1

Hey everyone,

I have been trying to do a Cluster discovery on my current CUCM/UC 7.1.5 server. When I run the discovery it finishes saying "Completed, but with errors", it will show the version and the hostname, but the product says "UKNOWN". If I refresh the node it stays stuck in "Discovering" and never finishes (left it for 2 days). The error in the ucmap log and found an error "Parse file error", any ideas? 

2015-11-26 10:52:15,197 INFO [DefaultQuartzScheduler_Worker-1] inventory.Migration.nodeDiscovery - downloadFile successfully
2015-11-26 10:52:15,197 INFO [DefaultQuartzScheduler_Worker-1] inventory.NatAddressHelper.getPublicIP - Application Node private IP Address is : 192.168.100.254
2015-11-26 10:52:15,266 ERROR [DefaultQuartzScheduler_Worker-1] inventory.Migration.getPlatformConfigInfo - Parse file error
2015-11-26 10:52:15,266 INFO [DefaultQuartzScheduler_Worker-1] inventory.Migration.nodeDiscovery - Return nodeDiscovery result 1
2015-11-26 10:52:15,266 INFO [DefaultQuartzScheduler_Worker-1] scheduler.CustomJob.acquireLock - T298:TA299:N295 waiting for DB lock
2015-11-26 10:52:15,266 INFO [DefaultQuartzScheduler_Worker-1] scheduler.CustomJob.acquireLock - T298:TA299:N295 acquired lock
2015-11-26 10:52:15,274 INFO [DefaultQuartzScheduler_Worker-1] db.EntityBroker.updateNodeInfo - Updated 295 to v3
2015-11-26 10:52:15,274 INFO [DefaultQuartzScheduler_Worker-1] scheduler.CustomJob.releaseLock - T298:TA299:N295 releasing DB lock
2015-11-26 10:52:15,274 INFO [DefaultQuartzScheduler_Worker-1] scheduler.DiscoveryJob.executeJob - discovery node 295 successful
2015-11-26 10:52:15,275 ERROR [DefaultQuartzScheduler_Worker-1] scheduler.CustomJob.execute - Job T298:TA299:N295 crashed while running
java.lang.NullPointerException
at com.cisco.ucmap.scheduler.DiscoveryJob.executeJob(DiscoveryJob.java:154)
at com.cisco.ucmap.scheduler.CustomJob.execute(CustomJob.java:214)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Is this a standalone CUCM?? or a 5K???

From the error, and what you say "CUCM/UC 7.1.5 server", I'd assume a 5K, PCD documentation clearly states it will NOT work on 5Ks, only standalone apps

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Is this a standalone CUCM?? or a 5K???

From the error, and what you say "CUCM/UC 7.1.5 server", I'd assume a 5K, PCD documentation clearly states it will NOT work on 5Ks, only standalone apps

HTH

java

if this helps, please rate

its a 5k, thanks for the information. I will look into a 5k to 6k migration procedures. 

Assuming you're with a partner, see here

https://communities.cisco.com/docs/DOC-34076

HTH

java

if this helps, please rate