I'm trying to perform a fresh install of CUCM version 11 in our lab, but using UCSInstall_UCOS_11.0.1.20000-2.sgn.iso results in Cisco Prime Collaboration Deployment instead. What am I missing?
A phone line is currently used for voice mail and no users are actively logging into this line to accept calls. some agents would access the voice mail several times a day to obtain the voice mails and then rout them via e-mailWe simply need to turn...
Hi All I am little confused about the ADD ON MODULE functionality of the IP Phone ? Can someone please explain me what is the actual function of this module ? Thanks
I upgrade a CUCM version from 9.1.2.11008-1 to 9.1.2.13900-19 Now in System Active Version is 9.1.2.13900-19 & Inactive version is 9.1.2.11008-1 .. I observed that there are duplicate files shown in Common partitions like below there are many file ...
Hello everyone !!!We have a CUCM ver 10.5 platform.We need to create a hunting group which:First) Call to a PSTN number (engineer on duty number)......IF not answer..Second) Call to an internal DN (Support level 3).Our Pilot number is 785500As we ar...
Hi All,I met a challenge issue recently, the customer got busy tone when they called hunt number. We have AA based on Unity Connection 9, we also have native call queue (hunt). When the customer calls the DID number we published, the called number wi...
We have a scenario where we are trying to automate tomcat cert deletions. The issue is that even though in the GUI, the certs have the names spelled differently (one is capitalized, one is not, but spelled the same) the "set cert delete tomcat-trust ...
Dear community,We are using Cisco Prime Collaboration PCA 10.6 Very Large. The problem is that the alarms are not displayed correctly under Alarm Details.Here's an example:Alarm ID 2382787123Alarm Name undefinedLast Updated ...
i have enabled the ISM service module in CME for unity express.GUI is working fine but during connection to CME, it is asking for the web username and password.how to configure the web username and password in CME for connection to unity.the entire s...
Hello all, Is there a way I can pull call reports on our reception desk to see how many calls they take, busy periods and so on without purchasing some specific CDR software?We currently run call manager 8.6 along with CUEAC version 8.6.2.20 Many tha...
Hello All, I have a Presence Redundancy Group and I'm using persistent chat with PostgreSQL. Do I point my secondary CUPS server (backup) to the same PostgreSQL database or do I need to spin up another PostgreSQL database. With that in mind if I do c...
I need to reset CUE user PIN's however i can't use the HTTP GUI - i can only use CLI. This is due to a firewall block. Is there a way to change/reset the PIN with the CLI? I know i can unlock the accounts but the accounts are not locked, user has jus...
Hi All, Just want to see if you can help with this.I have Migrate a Subscriber IM&P server (v10.5) to a different location (Changed Name and IP ), the changes went smoothly.What I have found after the change is that Jabber users logged in to the two ...
