Solved: Re: Presence Status in CUPC 1.2

sechabam · ‎07-24-2008

Hi,

I'm having a problem with Presence status in CUPC. User status doesn't change if they're on the phone or if they're receiving a call. I've associated all users with their DNs, but I'm still not having any joy. Any assistance would be appreciated.

Kind regards,

Sechaba Mokoena

Tommer Catlin · ‎07-24-2008

Check to make sure the SIP is set to ALL incoming and outgoing for

check my other posts:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0dcaf/2#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0328b/1#selected_message

also, do you have any errors in Troubleshooter?

View solution in original post

Tommer Catlin · ‎07-24-2008

Check to make sure the SIP is set to ALL incoming and outgoing for

check my other posts:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0dcaf/2#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0328b/1#selected_message

also, do you have any errors in Troubleshooter?

VINH DOAN · ‎09-15-2008

If you're going through a firewall such as a PIX or FWSM, make sure to disable sip inspection. The SIP packets are too large for the firewall to translate properly.