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Prime Collaboration Assurance and analytics not showing every webpage

hai all,

i have prime collaboration Assurance and Analytics v.11.0

i have request demo license, then i add the license to the prime, and success,

but when i open the prime all the web page is blank, every feature i open is not showing web page.

i attached the capture.

i already stop and start application cpcm, clear cache, change the browser, but still didnt work.

any one have solution?

thanks

Alpert

2 Replies 2

Steffen Lehmann
Cisco Employee
Cisco Employee

Alpert,

not sure why you implemented a demo license, PCA is running 60 days in advanced mode by default.

I would also recommend to use the latest 11.5sp1 build, availabe here:

https://software.cisco.com/download/release.html?mdfid=286308473&softwareid=286289070&release=11.5&relind=AVAILABLE&rellifecycle=&reltype=latest

Steffen

Hi steffen,

how can i get 60 day more to my pca after evaluation is over? my server already fully configure for costumer needs and i dont want to fresh install .

tk

shoham

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