Unified Communications Infrastructure

(BE6000M) & (BE6000H) configurations

Dear All, From the ordering guide of Cisco Business Edition 6000; Cisco UCS C220 rack server, available in medium (BE6000M) or high-density (BE6000H) configurations that support up to four or eight collaboration applications and a provisioning appli...

Unity Connection web inbox report (11.0.1)

Is anyone aware of a way to report on logins into the web inbox? I didn't see anything in CUDD or in the Unity reports. We're trying to determine use on this application. Thanks in advance!

Limitation Of CTI Route Point and DN's Assigned To CTI Route Point

Hi, I wanted to know the limitation of CTI Route Point and DN's assigned to cti route point. We are using Cisco Unified CM Administration 10.5 and we are facing some issues regarding CTI route point. We have configure CTI route point named as 18600...

Unity connection cluster status and backup issue

HiOur client unity connection server (version 8.0.3) cluster has two servers such as primary/secondary as attached.Based on my readings I know Unity Connection server cluster normally of types active/standby and active/ active, It looks there may b...

Resolved! Cisco PCP license question

Hi Everyone,We are using CUCM version 10.5.2, IM&P 10.5.2 and CUC 10.5.x. We want to deploy cisco prime collaboration provisioning. I have a few question about it. - Which license do I need for CPCP- Does CPCP can be work single server ?- I checked t...

BOSH httpbinding url not available (ERR_CONNECTION_TIMED_OUT and ERR_CONNECTION_ABORTED)

Hello! Please, help. I want use Cisco Jabber WEB API (CAXL JS), but when i go in browser to urls like http://myserver:7335/httpbinding (we have to urls, pub and sub) then i get errors in web pages: ERR_CONNECTION_TIMED_OUT and ERR_CONNECTION_ABORTED....

FTP CDR files to billing server - ensure file transfer is complete

Hi, we have FTP set up to transfer CDR files from cucm app server to a billing server. Then CDR files from billing server is loaded to a database, this load process runs every 5 minutes. When files are being FTPed from cucm server to billing server, ...

Inbound ACD, Transfer-in

What does Inbound ACD, Transfer-in mean in Unified Intelligence Center? I see it on my reports and am wondering what the definition is and how it differs from Inbound ACD calls (I know, simple question but I can't find the answer!)

8945 Wall Mount

It appears that the Cisco 8945 phone cannot be wall mounted. The datasheet has no mention of the capability or a part number for a mount kit. The admin guide for the 8941 and 8945 states this under the footstand section. http://www.cisco.com/en/...

Cisco TAPI - SSO error

Hello Cisco Support Forum,I have a problem with the Cisco TAPI interface. If I sign up with a username and password, the interface works without problems. Now I wanted to set up SSO, so that I can deploy the client easier. SSO is set up on CallManang...

mediasense cluster subscriber install

Hi, Im trying to install a 2nd media sense server to a cluster to an installed publisher or 1st node. Under Mediasense server configuration I have added the node but it is not listed. However, when I do a "show network cluster" the server is listed. ...

CUCM Upgrade 10.0.x to 11.5X

Dear Team, Kindly let me know if any .cop file required or direct upgrade from cucm 10.0x SU1 to latest 11.5x i am planning for the upgrade today and really appreciate your responses. Regards, Ashiq

High Memory Consumed

We just installed a BE6K and both the publisher VM and Unity VM already shows a high memory consumed (at max, publisher at 5.91GB at 6144MB and Unity at 4.03 at 4096MB). These VMs are brand new and have just been running in a week. Unity also has a...

Cisco Unity Connection - Scheduled Backup - Enabling

Does anyone if there is any issues with enabled in the Scheduled backup for Cisco Unity Connection? I have a backup scheduled and when I select the enabled schedule, it says 'Enabled successfully' but the status still says "Disabled'. I exit out of...

Resolved! Best Practices. Schedule Synchronization - Prime Collaboration Provisioning

Hi all, I'm currently working with PCP 11.5; and I would like to Cisco Prime do an auto sync every considered time. After looked for information about How to schedule Synchronization for Infrastructure, Users and Domains. I know there is a new optio...

Unified Communications Infrastructure

Forum Posts

(BE6000M) & (BE6000H) configurations

Unity Connection web inbox report (11.0.1)

Limitation Of CTI Route Point and DN's Assigned To CTI Route Point

Unity connection cluster status and backup issue

Resolved! Cisco PCP license question

BOSH httpbinding url not available (ERR_CONNECTION_TIMED_OUT and ERR_CONNECTION_ABORTED)

FTP CDR files to billing server - ensure file transfer is complete

Inbound ACD, Transfer-in

8945 Wall Mount

Cisco TAPI - SSO error

mediasense cluster subscriber install

CUCM Upgrade 10.0.x to 11.5X

High Memory Consumed

Cisco Unity Connection - Scheduled Backup - Enabling

Resolved! Best Practices. Schedule Synchronization - Prime Collaboration Provisioning

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Automated call to validate information via caller input

Jabber Persistent chat Hidden users

CUCM Smart Licensing offline error

CUCM Alert LowActivePartitionAvailableDiskSpace

vm creation showing error

Changing Domain on CUCU, Unity, IM&P and Expressways C/E

Cisco ATA 191 unregistered

CICM V10.5

CUCM Upgrade

CUC and Expressway-C/E Resizing