Prime Collaboration Provisioning 10.5

[timhughsmith]

Hi guys,

This thread caught my attention recently.

Cisco Prime Collaboration Provisioning Advanced 10 bugs/issues

I'm currently trying to set up Prime Collaboration Provisioning - all version 10.5 products (PCP, CUCM, CUCXN, IMP)

It would be great to get some information on "best practice" or suggested type practice.

A couple of the things I am struggling with

- Combinations of services and service bundles to make things as simple as possible for an admin - i.e. I want an EM profile, EM line, Jabber softphone, Jabber IMP services set and voicemail box. Can I do this with the admin only having to order 1 x service?

- LDAP / Domain syncs - typical CUCM deployment is LDAP integrated for sync and authentication. I find the LDAP and Domain sync settings confusing as they seem to overlap

- Details on setting up Auto Provisioning with LDAP integrated CUCM - documentation says this only works with users added to prime or synced from LDAP and it says to avoid domain sync.

Cheers,

Tim.

[timhughsmith]

Does it do automated provisioning?

Cheers,

TIm

[fdelgado5]

Not fully automated, but minimal input required.  Basically designed for DAY 2 provisioning to
off load tasks to novice UC Eng, help desk workers and IT staff members.    The 40 second video covers that.      Best of Luck.

[timhughsmith]

Hi,

Yes that’s why it is not really a replacement or competitor to Prime Collaboration Provisioning.

It’s nice to have a simpler front end that takes some of the repetition and duplication out.

But I think the automated provisioning is the most important. Good automation there, would replace the need for probably 90 – 95% of any day 2 operations.

I’ll be checking out the new version of PCP.

I’d be keen to see if automation is on the roadmap for Akkadian though. (Personally I think it should be)

Cheers,

Tim