Unified Communications Infrastructure

We have Expressway Setup with Public IP NATed to Expressway Private IP. The issue is that the Company Security Policy does not allow opening ports of huge range from Public to Inside as mentioned below :- TypeDescriptionProtocolIP addressIP portTrans...

Hi all,      I have planned to upgrade CUCM from 5.1.3.2104-1 to 10.5.2. I`m doing "bridge" process upgrade and I need the patch software "cisco-ipt-k9-patch-es5.1.3.2104-1.tar.gz.sgn" for to have the same software version as the customer CUCM server...

Hi,I have got Cisco 2811 CME router and CUE module integrated in it. Fast Ethernet 0/1 is connected to switch and further to IP Phones. if i assign IP address directly to service-engine 1/0 then it works fine and be able to ping service-module of uni...

Hello Friends,Cisco BE6KS regarding there are very less information are there i have to quoted BE6KS for customer but because of less information i am not able to quote him which phones will support if higher end phones are supporting than what about...

We have UCCX 10.X  where everything is working fine in the CDR data , only if the calls are forwarded to  cell phone or any other number the entry in the CDR shows  unknown Actual scenario     We have a Route Point   in CUCM   8888 ---------forwardin...

Hi everyone,How far back should I be able to get information from Unity Connection Call Handler Traffic Report?  Right now I am only getting results if I limit my search to up to 2 weeks ago, but get "Unable to find any report data based on parameter...

is there a way to tell or a report to show if a call was made via CAD or the phone? when I test making a call from either CAD or the phone and run CDR both calls show the device is the mac of the phone.

Hello everybody! When i try to loggin into CUCM 8.6 with the application user the [Database Communication Error] error message appears. I have the server virtualized on VMWare ESXI.I haven't changed the IP address or DNS name.It's the only CUCM serve...

Hi Team, I am doing upgrade as i mentioned in my subject 9.1.10000 to 9.1.SU4all servers upgraded except one subscriber. I am not geeting any error in upgrade its showing runing from last 10 hours . showing me in installation logs : Finding SNMP conf...

Hi! I have to configure an Auto Attendant, before I can convert the files with audacity, but i want use nero wave editor, I have export files .wav with 8 KHz of frecuency and 8 bits, and mono, I upload the file on CUC but when I dial the Auto Attenda...

All,I have a requirement to migrate endpoints from a 9.5 cluster across to a 10.5 cluster. I understand that I can export the certs from 9.5 into 10.5 via the certificate consolidation process. This will then ensure the phones are not rejected into t...

Hi Expert, I would like to change IP address of cucm.What should be the steps to change the IP and Hostname!Please instruct me. Thanks & RegardsNizam 

Hello,  I am trying to upgrade the IOS on 2951 router through prime. These are the messages I am getting: SWIM1125: Failed to copy the image to Flash due to the reason - the SNMP set operation failed. Make sure you entered a valid SNMP Write communit...