Prime Provisioning upgrade issue

[blive56133]

Hello. I'm trying to upgrade Prime Provisioning database and application server from 10.6 to 11.0. When I start the upgrade I get error "Order is in progress, could not to the upgrade". 

How do I view and delete all active orders so I can do the upgrade?

[Manish Gogna]

Hi,

You should collect the show tech logs from PCP as explained in the following link

http://www.cisco.com/c/en/us/support/docs/cloud-systems-management/prime-collaboration/118949-technote-pcp-00.html

If there is any order in progress or orders failed due to error, please clear those orders and try upgrade again.

Manish