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Proximity connection problem with SX20

Hi everyone,

Do you have any ideas why i can't pair my SX20 system with proximity on my pc ? the proximity software is running but don't find anything

I found it weird because it work perfectly fine with my other systeme which are webex room kit and MX700

 

All my systems are in version : ce 9.6.1 4516ae5aaa1 2018-12-12

 

Thanks in advance for the help

 

Regards

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