PSTN->Unity Connection AA->Extension as on-net calls

[Eduardo Cruz]

Hello

Is there a way to set all calls from the Auto Attendant in Cisco Unity Connection to be off-net and not on-net calls.

I would like to use the CallManager "Forward no answer external" but all my external calls go through the Unity Connection AA and become on-net.

Thanks.

[Jaime Valencia · Accepted solution]

Assuming you're SIP integrated, you could change the settings there, that's the only way I can think of, and I'm not sure it will work, if you're SCCP integrated, there is no way to do it.

[Eduardo Cruz]

We are SCCP integrated. I will try to change to SIP.

Thank you