04-26-2016 09:10 PM - edited 03-19-2019 11:02 AM
Hello Experts,
Need your help on the below scenario.
In CUCM\car --> Device Report --> Trunk Utilization, I can see some % of calls through that trunks.
Is there a way to query those call details which were passing through that particular trunk.
Thanks
Sathya
04-26-2016 09:41 PM
Hi Sathya,
It seems that there is no option to get the details of those calls appearing in trunk utilization report. You may need to run the cdr reports by extension or enable CMC/FAC on route patterns to be able to gather info about traffic through particular trunks.
Manish
04-26-2016 09:53 PM
Adding to my friend Manish's advise (+5), You can try below:
Device Report>Gateway>Details
Click on Route Pattern>Select the PSTN partion>The trunks will show up in available list
Select all trunks and run the report after selecting the date/time it will show the details of the calls.
-Terry
Please rate all helpful posts
04-26-2016 11:30 PM
Nice info Terry.
Manish
04-27-2016 03:26 AM
Thanks Terry, Very helpful information.
Thanks Manish for your comments.
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