Hello, I got an issue with finesse with one of our customer. UCCX Ver : 10.5 No changes done on the Network or in the UCCX server component but when the agent put the finesse to Ready to Not ready or vice versa they get an error "Cannot communicate w...

Hello, Got an issue with corporate directory. Suddenly all the cisco phones of one of our customer cannot access corporate directory and it says Host not found. CUCm Ver : 10.5 Phones : 8945 Read all the blogs / docs in support community and checked...

Hello, We are facing an issue with one of the user who is using Cisco 8845 and 7965 phone. User is suing 7965 phone in office and 8845 phone at home and connectivity is using IPMan. The issue is when ever the call comes it rings on both extensions bu...

Hi All, I am struggling with SIP 403 forbidden issue between CUBE and Service provider. We are interconnecting the CUBE with ITSP through SIP trunk and when testing outbound calls it fails with 403 forbidden. Only thing I can see is both From and To ...

Hello, One of our customer is suing CUAC 11 and they are facing few issues like sometimes the incoming call stays on CUAC and the receptionist cannot able to pick that call or divert to the extension and whole computer got freeze and after few minute...