question about adding Call Forward info with BAT

[Carl Morgan]

When using BAT I am unable to build devices with the Call Forward to Voice Mail option selected and a Calling Search Space selected. I have created a Phone Template that has a Line Template built. The resulting phones that are built using BAT are complete with the exception of the Call Forward information. One or two phones are no problem but I have many phones that need to be built and would like to automate the process if I can.

[Leonardo Santana · Accepted solution]

Hello Carl,

Did you try to use the update lines at CUCM?

CUCM Web Page Admin -> Bulk Administration -> Phones -> Add/Update Lines -> Update Lines

Search the DNs afther select the fields that you need to fill and run the Job.

Or you can try to review your BAT.

Regards

Leonardo Santana

[Carl Morgan]

Thank you Leonardo for your answer which can be used as a work around. As it turned out this issue is a recently reported bug that can be addressed by updating Call Manager.