About Carl Morgan

Carl Morgan · 11-21-2022

I am looking for suggestions for how to update getqueueinfo dynamically. I have scripted each subsequent call receives a message "There are X calls ahead of you." but cannot get X to update when a call drops out of the queue.

Carl Morgan · 04-18-2016

I am hoping that someone in the community has run across this issue and has a resolution. At our organization we are in the process of switching over to a Cisco based phone system and are replacing existing devices with Cisco devices. I am responsibl...

Carl Morgan · 12-22-2015

I am receiving this error "407 The Model type for the specified Product type was not found" when attempting to insert gateway using the BAT. I am not finding "Model" field.

Carl Morgan · 12-11-2015

I would like to reach out to the community and find out if others have experienced the issues I am facing with faxing. We are faxing via MGCP to a PRI. Lately I have been getting reports that faxing both local and long distance is failing, intermitte...

Carl Morgan · 12-03-2015

It would seem that I am failing to grasp how to configure the call park feature. I am running CM v10.5.2, with a pub and two subs. Here is my problem: The call park feature works as designed when I register the call park range on node 2(sub) and this...

Carl Morgan · 12-29-2015

Thank you Manish and Rob for your suggestions and guidance. I wanted to share my resolution. All of the faults were my own. When I created my MGCP gateway template I failed to configure a port. I was under the assumption that the BAT spreadsheet woul...

Carl Morgan · 12-22-2015

Thanks Rob....even though my version is not listed I do have the option to select 310/320 as the gateway model but maybe that's the best I can expect until it really gets fixed.

Carl Morgan · 12-22-2015

Hello Manish, Our current CUCM version is 10.5.2.12013-1. The gateway is a VG320. The insert is failing with the error: "407 The Model type for the specified Product type was not found" as reported in the job results log file. This is happening when...

Carl Morgan · 12-11-2015

Hello Manish, This is what we currently have: Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1) 2:24 PM c2900-universalk9-mz.SPA.151-4.M4.bin

Carl Morgan · 12-04-2015

Thank you Jaime.....I will make the changes as soon as possible.

Member Since	‎05-28-2013 08:43 AM
Date Last Visited	‎12-20-2023 05:28 AM
Posts	24
Total Helpful Votes Received	5

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User Activity

WxCC updating getqueueinfo

cisco 7821 will not boot properly

error when inserting gateway via BAT

fax issues

configuring call park feature across nodes

Thank you Manish and Rob for

Thanks Rob....even though my

Hello Manish,

Hello Manish,

Thank you Jaime.....I will