Normally when a User hasn't set up a personal greeting Unity will read off their First and Last name; however, that's recently stopped working. It'll just say "... is not available". It will play personal greetings that have been recorded. Verified the information is there, in Unity, for the users.
I'm poking around to see what might have caused that right now and was curious if anyone would be able to quickly point me in the right area. I haven't pulled a system restart yet as we're still currently in operational hours, but also want to make sure it isn't a setting that another co-worker accidentally adjusted.
