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I've applied scripting to one of my call menus that would record what option the caller selected, and I'm trying to get that over into a CUIC Report. Normally, that wouldn't be problem but I'm in the fun situation where all of my Call.PeripheralVaria...
Ran into an interesting issue where any call that's flagged Anonymous cannot connect to a specific block of numbers.Example:Block 1 - 555.111.xxxx - Anonymous Calls Work/Allowed (Connect)Block 2 - 555.222.xxxx - Anonymous Calls Work/Allowed (Connect)...
We recently deployed a Cisco Webex Room Kit Plus and when users are presenting via a connected PC or ClickShare device (HDMI Inputs) the system is automatically switching the source to the audio call on the screen; like it's trying to do a video call...
We're on version 12.0.10000-24 of UCCX and have a Pub/Sub environment. We recently moved our servers to Hyperflex and it seems that UCCX Pub is having a difficult time starting up all its services. The pub did hit 100% Full Disk Space (active partiti...
UCCX Publisher - 12.0.1.10000-24 We noticed high cpu usage on our UCCX Pbb and then jumped on via CLI and noticed the disk space was full (0% free) on the active partition. I tried clearing out some logs via the RTMT (no cores to clear or dumps) but ...
Thanks for your reply Muhammand,So it's not "Your call cannot be completed as dialed." -- It's "Your call cannot be completed at this time. Please try again later." - A missing route-pattern would also not explain why *82 before calling would work; a...
We had some further issues with our Publisher, eventually. To a point where it would fully boot up but random services just would never start.I ended up bring up a new publisher server and then doing a restore from a previous backup of the Publisher....
Thanks for the reply Adam -- We only have one Directory Sync, but I'm wondering if it might be multiple admins doing a Directory Sync within a short time-span. I believe some of our techs manually fire one off when they're setting up new Employees, a...
I'll be honest; hadn't looked because I could add them directly via IP without issue. I did need to update this; so working further with TAC the last night I've been able to determine that underscores seem to be my issue. TAC is verifying/checking in...