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Reports in Unity

f.gouger
Level 1
Level 1

Hi

I have Unity UM 5.0 and when my customer want a report from the unity, the unity create the report but the url that have been sent return with page not found!

I have check the DNS ans it is ok.

Does somebody have a idea?

Thanks

4 Replies 4

Zin.Karzazi
Level 5
Level 5

Usually when you create reports using the admin page of unity, the reports are sent to an email address with a link, which can be accessed from anywhere using \\unity_IP\reports, can you access this directory from your explorer? could you please post the URL you are refering to?

HTH

Hi

Thanks for your response, I did not explain the problem correctly. The email is received by the customer but when she tries to access the report, she received a page not found.

We are using Unity 5.0.

Thanks

have you verified the reports are being generated?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Hi

Soory for the delay, I just verify and no the reports are not generate. When I enter the \\ip add\reports I do not find the reports.

Any idea?

Thanks