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Restart Service CDR Repository Manager by scheduling

alpert dalimunte
Beginner
Beginner

Hi all,

can i schedule to restart the service of CDR Repository Manager weekly?

please help

thanks

7 Replies 7

Jitender Bhandari
Cisco Employee
Cisco Employee

Hi Alpert,

We can not schedule service restart through CUCM.

JB

Hi JB,

any another way how to make it real?

thanks

Hi Alpert,

Nothing official, but see below.

https://supportforums.cisco.com/discussion/10809216/schedule-restart-cucm-service-cli-or-gui

JB

Steffen Lehmann
Cisco Employee
Cisco Employee

Alpert,

despite the fact its not possible, what is the purpose to restart CDR Repository Manager on a weekly base?

I f you´re running into stability issues a TAC case would be the right solution.

Steffen

Dear steff,

my company man ask for it, because our billing PC must be shutdown weekly, and we cannot do anything about that, when it start again, no CDR get to in billing server.

thats why i need some script and how to use it to automatically restart weekly.

please help

thanks

Alpert,

when CUCM is not able to deliver the cdr data it will raise an alarm but will continuously try to redeliver the cdr records. So in your scenario when the billing server is back it should redeliver the cdrs. If this doesnt work, raise a TAC service request for it.

steffen

steff,

we dont have contract number for open TAC anymore, this is the problem.

thanks for your suggestion.

thanks

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