Route incoming calls out to several external numbers

[ckgilliam]

I`m looking for a way to have users call in to a number and then route that call out to several external cell phones without any prompts or menus just route the call out.

[Jaime Valencia]

You need to mention what you have to work with, call control agent, version, etc. and not just want you want to achieve...

[ckgilliam]

Yes, my bad. BE6k. Call Manager, Unity, UCCX verson 9. Today calls coming into number 800xxxxxxx are routed to several cell phones and this routing takes place on a cloud based pbx that is going away. Now need same capability using Call Manager.

[Jaime Valencia]

With CUCM the only option would be a line group and have the members use SNR, not too sure if you could write down a UCCX script for that.

[ckgilliam]

Ok so basically creat a DN for each person then would you do SNR or could you just do a forward all?

[Jaime Valencia]

Any call forward on the phone is ignored if the call arrives via a line group, SRN is the only option.

[ckgilliam]

Will SNR work if these users don`t have a phone/device to build it off of?