Running out of disk space (large VM boxes)

[tom]

Gentlemen:

CUCM 6.1.4

Unity version = 5.0(1.0)

Cisco Message Store Manager Version 1.4.0.38

Exchange Information Store Version: 6.5.7638.1

Running out of disk space (large VM boxes)

Here is the situation: My client never set up any storage or flush procedures within Cisco Unity Tools Message Store Manager (MSM). Now they have several voice mailboxes with a half a GB of data or more in their (Deleted Items Folder)

I ran the (flush messages from deleted items folder) with success on these voice mailboxes.

The question is should I see some disk space reclaimed on the Server Hard Drives?

Thanks, Tom

[Brandon Buffin · Accepted solution]

With Exchange, you will not see disk space reclaimed until an offline defrag is run against the Exchange databases.

http://support.microsoft.com/kb/328804

Hope this helps.

Brandon

[tom]

Brandon....crap..thats what I thought..anyway Thanks, Tom