SCCP Temp Fail Timer

[Scott P123]

We have been given the requirement to ensure that in any circumstance if a call encounters an issue the call will drop and not continue on in preservation mode or temp fail for more than 15 minutes. We were able to adjust the service parameters for the SIP phones to limit the duration of "preservation mode" but we are having a hard time finding the same setting to adjust for the SCCP phones on the network. 

[Sadav Ansari]

Hi,

Unfortunately this feature is only for SIP phone not SCCP.

Call Preservation Duration Management

A new service parameter called SIP Call Preservation Expires Timer is added in the Service Parameter Configuration window under the Clusterwide Parameters (Device-SIP) service area. This parameter specifies the number of seconds for which a call remains active in the call preservation state. The default value is 0, to enable this feature you have to configure this service parameter within the range of 1- 86400. If you choose to retain the default value, the call is preserved until you hang up or until the device can determine that the media connection has been released. See the online help for more information about the fields and their configuration options.

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