Secundary IM & Presence install

[Juraj Papic]

Hi all,

I have my 2 Cucm 12.5, One Pub and One Sub, this is in different regions,  I also added a new IM in the same region as the Pub, now I need to add a secondary IM, I followed the same steps as the first IM and I get the following issue.

Thanks all. 

[Chris Deren]

Did you add the new IMP node in CUCM configuration per install guide and added it to redundancy group?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/12_5_1/cucm_b_install-guide-cucm-imp-1251/cucm_b_install-guide-cucm-imp-1251_chapter_010.html#task_173F7948CFDF082BABD38060E15646CD

Before you begin

Before you install software for either Unified Communications Manager or IM and Presence Service subscriber nodes, you must add the node to the Cisco Unified Communications Manager publisher node. For details,

Since this is 12.5 are you doing Basic IMP or Centrelized IMP deployment?  

Is all of the information you entered accurate, i.e. IMP Pub address, passwords, etc?