Unified Communications Infrastructure

Resolved! Looking for SKU to convert CUCM 12.X BASIC license to Enhenced license

I have a total of 35 CUWL Standard, 20 UCL ENHENCED and 133 BASIC CUCM 12.X License.I'm missing 30 CUCM ENHENCED License to be compliant while I have 133 unused CUCM BASIC Licenses.Is anyone has the SKU or know how to convert part of 133 BASIC Licens...

Resolved! Visio conference firmware 9.6.1

Hello,we did an FW upgrade on endpoints compatible with CE 9.6.1 (SX20, SX80, DX80, SX10 etc.) and that worked fine. With new FW all users can easily click 'Factory reset' - just choosing Settings -> Factory Reset, this is not secure (or good) option...

MTP

Hi All, Call flow :SCCP phone (7960 model) --> CUCM -- SIP Trunk (EO, insert MTP if reqd) --> PSTN --> SIP Phone Q1. Since SCCP phones support OOB DTMF, SIP phones support in-band and for the SIP Trunk DTMF is configured to be RFC 2833, in this case ...

Resolved! Bootable_UCSInstall_UCOS_9.1.2.13900-10.sgn.iso

Hi all,well i am really desperate!I want to migrate a physical MCS server running 9.1.2-13900-10 to virtual 11.5 latest.I have to install 9.1.2-13900-10 to a virtual and perform a DRS restore.I created my order via PUT and i got the media for 11.5.Bu...

Hunt Pilot - Forward to line group members voicemail

Hi all.I've been asked to set up a hunt group that will forward unanswered calls from an extension to a single member of a hunt group (hunt group has 4 members, and the calls go to the longest-idle user), and if that user doesn't pick up, then the ca...

CUCM Custom Alert For When a Phone Is Unplugged

Hello All, I'm using System version: 9.1.2.14900-14. We have a problem around here where people unplug conference phones (Cisco 8831s) and move them or just leave them unplugged because they needed the Ethernet port the phone was plugged in to. Wha...

CUCM Migration from CUCM from MCS (7.1.2) to BE6K (11.x)

What is the migration strategy of CUCM from MCS (7.1.2) to BE6K (11.x) I'm looking for the steps at this point. e.g. 1. Upgrade 7.1.2 to 7.1.5 in MCS 2. take the backup of 7.1.5 in MCS 3. Virtualize 7.1.5 into BE6K (I believe it is not sup...

Resolved! Expressway 8.11.4 can't access GUI

Hello,I have a cluster of two Expressways-C / Expressway-E. I have installed public certificates in all of servers and it seems everything was OK. But now i tried to access to expressway-c secondary node and i can't access to GUI it appears SEC_E...

Resolved! How to set up CUCM Call Forwarding No Answer (CFNA)

Hello everyone, We have a CUCM under the version 12 and we would like to configure call forwarding no answer (CFNA). We would like to forward the call to another user (the reception desk).Please, how can we do that ? Thanks in advance.

Resolved! Voicemail handled by multiple users

I am trying to setup a new voicemail box for my IT Service Desk. Each technician has his/her own voicemail box tied to his/her extension. I am trying to figure the best way to setup a shared voicemail box that they can access and also alert them th...

Synchronization problem with 1 User from LDAP

Hi. We have integrated open LDAP with CUCM and all users came from LDAP to CUCM successfully apart from 1 specific user.This user has a DN in LDAP and all required fields are completed.Does anyone know how can I troubleshoot this problem?Maybe someho...

Enghouse Interactive QMS Call Recording with CUCM 11.5

Hi all,Someone will have some information on how to do the intergration of a QMS from Enghouse Interactive to a CUCM, I have searched but found nothing.

Resolved! Cisco 7821 - Phone not Registered - CUCM 10.5.1

Hello everyone, We bought 35 new 7821 - they are not getting registered. they where on 12.0 firmware i upgraded them from CUCM (10.5.1) to 12.5 added extension manually as they are sip still cannot register. i have to add VLAN manually in the phones...

unity subscriber showing 0 total ports?

i have cucm P+S 12 and unity P 12.5 , i went to check my unity cluster managment and i found my sub unity showing0 total ports and 0 active ports while my publisher unity showing 20? is that a normal behavior? how do i increase the unity subscriber p...

Resolved! cucm , ccx , unity changes after ntp change?

im setting up new cucm 12.5 , cuc 12.5 and ccx 12 with no licenses atm , i had to change the ntp server on all of them but i kinda read there have to be some certificate regen needed somewhere? or is there any other steps needed after ntp change?

Unified Communications Infrastructure

Forum Posts

Resolved! Looking for SKU to convert CUCM 12.X BASIC license to Enhenced license

Resolved! Visio conference firmware 9.6.1

MTP

Resolved! Bootable_UCSInstall_UCOS_9.1.2.13900-10.sgn.iso

Hunt Pilot - Forward to line group members voicemail

CUCM Custom Alert For When a Phone Is Unplugged

CUCM Migration from CUCM from MCS (7.1.2) to BE6K (11.x)

Resolved! Expressway 8.11.4 can't access GUI

Resolved! How to set up CUCM Call Forwarding No Answer (CFNA)

Resolved! Voicemail handled by multiple users

Synchronization problem with 1 User from LDAP

Enghouse Interactive QMS Call Recording with CUCM 11.5

Resolved! Cisco 7821 - Phone not Registered - CUCM 10.5.1

unity subscriber showing 0 total ports?

Resolved! cucm , ccx , unity changes after ntp change?

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