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Setting Who Gets Unaddressed or Undeliverable Messages

ischarcm
Level 1
Level 1

I forget how/where to set this up... I had it configured in our 3.15 system, but when we upgraded to 4.04 sr1 I don't seem to get undeliverable messages sent to me anymore... Its handy for me to know when an account has been disabled in AD and my guys forget to check if there is an exchange box tied to it and the user then calls saying people tell them they have left messages but when they go to check them there aren't any... I used to get that information... How can I set this back up

Thanks!

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

Members of the 'Unaddressed Messages' distribution list created by Unity setup are send all undeliverable messages from outside callers (i.e. they were sent to a mailbox that was full or the like).

Make sure your account is included in the membership list for this distribution list.

Remember, however, if subscribers send the message, they receive the NDR in that case (i.e. the unaddressed messaged dL is only used when the sender is unknown).