Unified Communications Infrastructure

Hi,I will use MCS-7835I-3.0-ECS1 with D/120JCT-LS to install Unified Messaging system for Unity 4.0(4).Becaue MCS-7835I-3.0-ECS1 is an IBM Platform, I am not sure which PCI Slots I should use for the voice card.And is MCS-7835I-3.0-ECS1 the same as s...

We have a Unity 4.0(3) VM only sytem that sits in its own domain. Users of SAWeb report that they can login to SAWeb using IE initially but they cant get the media master control bar login prompt to accept their logins so the hit cancel and everythin...

Hi,I have a idea I would like the developers to consider for functionality of the CUBI tool.The import tool references the users’ telephoneNumber attribute in Active Directory (AD) to derive the users’ extension number. It then synchronises back to a...

We are providing a 500 user UM system with failover.We will also require Bridge networking between Unity and an Octel system(at this stage customer has not specified that they require dual integration only internetworking).We have also ordered two br...

A client of ours is using the "transfer directly to voicemail" "feature". They hit XFER, STAR, the extension, then hit XFER again. Problem is once you hit the last digit of the extension, the user's message is playing. You have to be quick to hit ...

Hi,Went from 4.0(3) to 4.0(4) and the message store backup were doubled, it seems that the backup followed some special hidden search objects in the users mailbox which made it backup many things twice.Is it expected ?Can I remove this unity objects ...

I have a customer that recently upgraded from 3.x to 4.0(4). Since then they have been having miscellaneous problems, such as:-MWI not synch'ing-Deleting message with the phone does not delete them from mailbox-Can't add subscribers (says DC is down...

I need the total number of unity subscribers in my system. Please assist. Thanks

Hi all,I have a customer that would like to install E-Trust on their Exchange server which also has the message store for unity on it.Will this cause problems with Unity? If so, is there a workaround?Thanks,Jeremie

I have a Call Handler that is acting as an AA and doing an "attempt transfer for" for a particular subscriber. When a caller calls the main number they are hearing "Please wait while I transfer your call" before the call is transferred. Is there an...

Hi,Planning to move Unity 4.04 to an other more powerfull server with the same name and ip address as the old unity server. The document "Replacing or Converting a Cisco Unity Server" does not describe removing the old unity server out of the domain ...

We run security audits on our network once a year and we always get hit with the fact that we have hundreds of AD accounts that show that they have never logged into the network. The truth is that these AD accounts are Voice Mail only accounts and t...

hi, i try to import a user from the partner Exchange server 2000, i can import all users, but if i search for this specific user am not able to find him through Unity, but he resides in Exchange server, i can import other users. any idea y????????if ...

We have a "call handler" (actually an x port station in an Avaya PBX) that answers calls for a main number. When the caller gets into the greeting, they can enter an extension. Unity transfers to the right extension, but if the person isn't there s...