smart software licence error

[SEEDS-IT-Support]

Heloo

iam getting error below image how to fix this error.

[Jaime Valencia]

Review what kind of connectivity option you use for smart licensing, make sure it's the right option, nothing is blocking connectivity and try to renew the registration. 

[SEEDS-IT-Support]

where can i see those option to review

[Vaijanath Sonvane]

Hi,

If you have internet connection from your UC network then you can follow below CUCM Smart Licensing - Direct Model:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212915-configure-cucm-smart-licensing-direct.html