02-06-2019 03:37 PM - edited 03-19-2019 01:41 PM
Hi,
I'm getting this error message with my paging zones: "Sorry no devices could be activated, your broadcast would not be completed", this didn't happen before, but lately it doesn't work. I made some troubleshooting with IC_Tester_Mcast (see files below) and all looks good.
I used Discover current IP phone information from Cisco Unified Communications Manager again but it didn't work.
I checked all my configuration and all seems to be fine, I even restarted some services in my CUCM: Cisco CallManager, Cisco CTIManager, Cisco AXL Web Service, and Cisco CallManager SNMP Service
InformaCast Server version 11.5.2 - 38 Basic Paging license
CUCM version 11.0.1.22900-14
Please let me know If there is any extra information I need to provide
Solved! Go to Solution.
09-01-2019 06:44 AM
Not sure if this relevant now for you.
I was facing same issue and fix by selecting below option
Under Administration => Broadcast Parameters
CHECKED "Send commands to Phone by JTAPI" option and everything started to work !
09-01-2019 06:44 AM
Not sure if this relevant now for you.
I was facing same issue and fix by selecting below option
Under Administration => Broadcast Parameters
CHECKED "Send commands to Phone by JTAPI" option and everything started to work !
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