08-15-2010 03:43 AM - edited 03-19-2019 01:24 AM
Hi all experts.
I have 2 questions kindly take time to answer them
1) All of you know, how we configure speed dials in mobile phones. We configure them on normal keypad, press the key 2 (for example) for few seconds, and the speed dial number gets dialed. Can we do the same in CUCM7.x or 8.x ?
2) With reference to the above question, what approach should i take to find the answer on my own ?, i downloaded cucm 7.0 administration guide and feature guide, but it hasnt shown how to configure speed dials :-(, how do you guys search for a specific feature ?
Thanks
Solved! Go to Solution.
08-16-2010 03:07 AM
Correct.
08-15-2010 06:37 AM
I am going to assume by "mobile phones" you mean the 7921G or 7925G. Speed dials are a feature of that model and a referenced in the phone's documentation, not UCM. Cisco UCM has no feature called speed dials which is why you cannot find documentation on it. The closest that UCM comes is the speed dial line button type. The UCM-level features that are equivalent are :
08-15-2010 11:54 PM
Dear Jonathan,
Thanks alot for the useful information. I really appreciate your feedback. By mobile phones i meant cell phones like nokia, samsung etc cell phones. In those cell phones, speed dials are associated with normal keypad. So in cucm (any version) can we associate speed dials with normal keypad ? like when i press 2 on my keypad (of phone like 7941 etc) extension 2002 gets dialed or any other number gets dialed. Is such a thing possible ?
2) I am new to cucm, just asking in advance, that when configuring speed dials in /ccmuser page, we are also given the option of speed dials not associated with buttons, can you kindly shed some light as to how to use those speed dials that arent associated with buttons.
Thanks a lot sir
08-16-2010 02:41 AM
The closest behavior you will see to that is called Abbreviated Dialing which are the speed dials not associated to buttons. Enter in a number on one of those, choose save, and note the index number to the left. Press that index number on the phone and then the AbbrDial soft key.
08-16-2010 02:52 AM
But we cant configure speed dials like cell phones ? i.e, cant associate speed dials with normal keypad ??
08-16-2010 03:07 AM
Correct.
08-16-2010 03:12 AM
Thanks alot Jonathan
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