12-18-2017 05:39 PM - edited 03-19-2019 01:00 PM
Can anyone tell me what the difference is between CUC system call handlers and user mailboxes from an AA standpoint? They seem almost identical in function and capabilities. Why would I use one vs. the other?
Thanks,
-mike
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12-18-2017 05:54 PM
the primary difference is that user's with a mailbox require a license, call handlers do not - they are nearly identical and in fact the user is tied to a system call handler (called a "primary" call handler) in the database - as such the data model is about identical from a call flow perspective (transfer rules, greeting rules, menu entry etc...). but you wouldn't want to have to use licensed users with mailboxes to construct large AA trees.
12-18-2017 05:54 PM
the primary difference is that user's with a mailbox require a license, call handlers do not - they are nearly identical and in fact the user is tied to a system call handler (called a "primary" call handler) in the database - as such the data model is about identical from a call flow perspective (transfer rules, greeting rules, menu entry etc...). but you wouldn't want to have to use licensed users with mailboxes to construct large AA trees.
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