Unified Communications Infrastructure

Hi Everyone, We are looking for a Cisco UC Partner in the Greater Los Angeles and Orange County area who has had experience performing Cisco UC Upgrades and is experienced with Cisco UC versions 9, 10, 11, and 12. Must be able to provide a list of 5 ...

Trying to setup SMTP notification for all users as we import them.  Is there a wildcard that can be used on the template to force it to input the userid on the To field to go with the domain....As an example:%USERNAME%@x.com and if you import jdoe it...

Hi, I guess that I have a cosmetic issue but it is annoyed.   I have a Unity Connection cluster 10.5.2.16901-1. when I put a second DNS pointing to same servers I got the message WARNING: DNS unreachable and the "utils diagonse test" return: test - v...

Dear All,I have a customer that is remote and I need them to send me the details of their BE6K server: all installed apps, BE6K hardware specs, licenses installed, etc. We are looking at turning on CCX and I want to be sure what they have running on ...

I was reviewing logs on our Unity servers last week and saw some strange entries that I haven't been able to find good explanations for. They are similar to the one below. I've omitted everything after 'DtmfAccessId=' since there was user information...

Issue: When calling remote Jabber on Windows (v11.8.2) call connects but caller can only hear very loud static for a minute or so. After minute passes both parties can hear each other just fine. This happens when calling from: * mobile * internal J...

Hi i have cucm  and presence 10.5 and expressway X8.5 and cisco jabber 11.9  the normal stituation when a user try to connect with cisco jabber throuh MRA must be connect locally first and accept cerificats of cucm and presence servers and then can c...

Hello , Can you please tell me what's the difference between this SKUs :      - BE6K-UWL-CM2BE ENH to UWL STD without application     - BE6K-UWL-CMAPPS2BE with application.Thank you for reponse.Best regards.

Hello Today, I had a strange issue with calls at a site where all outbound calls were failing. A reboot of the router fixed the issue but it seems like the route group did not work as I expected. My current setup for the site is 2 routers each with a...

I have Cisco Jabber 11.9.1 Installed in a MAC (High Sierra), but when I want to share desktop with other user of Cisco Jabber the option is unable.    

hello, we are using Expressway E & C with jabber. from the internet we are able to login to jabber but the phone service  is not able to connect . on Expressway E we get the below error: tvcs: Event="Authentication Failed" Service="SIP" Src-ip="192.1...