Translation pattern setup

[AresWare]

Good afternoon everyone,

I experienced an issue today and I'm having trouble understanding how. Before today my company had their translation patterns set up as 0127 and the phone number tied to that series example 44444401xx wasn't defined in the translation pattern or the translation pattern area in general. Before it worked perfectly as a dial indirect number. Today however it rendered a "call cannot be completed as dialed" and that was for every translation pattern. Until we defined 44444401xx as a translation pattern then all the 4 digit patterns in the series worked. 

[Roger Kallberg]

Please provide screenshots of your specific setup and a DNA output from an analysis of the specific call pattern. It’s not that easy to get an understanding of what you mean by your text.