UCM 8.6 Reporting

[don.click1]

Is anyone aware of a way to generate a phone report that will list the device name, model, Firmware and registration status?

It seems to me that the reporting options from UCM are very very limited - they do supply a few canned reports, but most are useless. It would be very nice if we could use Crystal Reports or something to create our own custom reports.

[Jamie Brown]

Hi,

I work for an applications developer in Aus/NZ and we provide CUCM reporting along these line. Here are some of the headings in the report. Most can be clicked on for more details

Number of Devices

Number of Users

Number of DeviceProfiles(EM)

Number of Unregistered Phones

Number of orphaned DeviceProfiles(EM)

Number of Users without phone/profile association

Number of Phones without user association

Number of VoiceMailBoxes without CUCM User

Let me know if you think this would be useful.

Cheers

Jamie

+61415408087

[Gajanan Pande]

Except firmware, all three categories can be found in single standard CUCM report. Products like CUOM might help in pulling customized report.

HTH

GP.

Pls rate helpful posts !!

[William Bell · Accepted solution]

As noted by other replies, you can't do this natively from the CUCM  admin or CUCM reporting portals. For realtime information (like phone IP  address) you need to leverage a tool like RTMT, CUOM, or any management  tool that is querying real time information. You can also access this  information yourself if you are handy with programming/scripting and  leverage the RISPort API (see:

http://www.netcraftsmen.net/blogs/tags/RisPort/ for more information).

For  phone firmware, I assume you are asking for an inventory of what is  actually loaded on the phone (versus what is configured in CUCM). This  is trickier to do in bulk because you have to query the phones directly  (HTTP GET) and scrape the HTML. I am sure there are 3rd party tools that  do this (CUOM may do this too) but I haven't researched the topic in  depth. Personally, I use a tool I developed to get this information so  that is why I don't have a specific 3rd party recommendation.

HTH.

Regards,

Bill

http://ucguerrilla.com

[don.click1]

Thanks for the answers. I guess Ill have to evaluate some of these other tools - I am no programmer or dba, so using the api's isnt my thing.

[Rob Huffman]

Hi Don,

Great answers here from Bill, Gajanan & Jamie (+5 each guys!)

Loving the new Gorilla/Guerrilla blog Bill Another stellar addition to all

the awesome content you share with all of us! Wonderful & funny too!

Cheers!

Rob

PS: 3 "special" Cats for Carmie and I as well (Crazy Cat people!)

[William Bell]

Thanks for the kind words, Rob. I am slowly getting content on that site.

Regards,

Bill

http://ucguerrilla.com